Contact & Lab Inquiries

Have an unhandled agent crash, a broken MCP server config, or telemetry data from your own testbed? Here is how to reach the RuntimeBench engineering team.

Direct Engineering Channels

Lab Contact: contact@runtimebench.com

Response SLA: Technical triage within 24–48 business hours.

Open Issue Tracker: github.com/shanwalker/RuntimeBench

Bug Reports & Config Corrections

If an upstream Node package, Anthropic API endpoint, or Docker image update breaks a fix published on RuntimeBench, submit a PR or GitHub issue containing:

Your Operating System (Windows 11 build, WSL2 kernel, or macOS version)
Node.js / Python runtime version
Exact raw terminal stack trace and error code

Interactive Tool Feedback

Have an idea for a new paste-and-fix validator or cost calculator? We welcome reproducible scripts and formula improvements for our `/tools/` suite.